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هزینه عضویت: هزینه مالی، زمان، تلاش و رنج

متون اقتصادی در تعریف «هزینه» متفاوت عمل می‌کنند. گاهی اوقات هزینه به عنوان ارزش تبادل پولی کالاها و خدمات تعریف می‌شود. برخی اوقات این تعریف تلویحاً پذیرفته می‌شود. در مواردی دیگر تعریفی عمومی‌تر از هزینه ارائه می‌شود.

آدام اسمیت بر هزینه به عنوان مجموع زیان‌های وارده بر خریدار تاکید داشت. هزینه واقعی هر چیزی، آن چیزی که برای خریدار واقعاً می‌ارزد، رنج و زحمتی است که برای به دست آوردن آن متحمل می‌شود.

هزینه واقعی فراتر از مقدار پولی است که پرداخت می شود. پس ما می‌توانیم ماهیت و کاربرد هزینه را ـ و به ویژه، هر بیان غیرپولی از هزینه به خصوص در پیوند با خدمات عمومی ـ ارزیابی مجدد کنیم.

برای راحتی کار، جنبه‌های مربوط به هزینه زیر ۴ سرعنوان «زمان»، «هزینه پولی»، «تلاش» و «رنج» بررسی می‌شود.

 باکلند، مایکل کی (۱۳۸۲). خدمات کتابخانه در نظریه و عمل. ترجمه مرتضی کوکبی. تهران: چاپار. صفحه ۱۸۲

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